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Terms & Policies


TuSuva makes every attempt to ship all orders within 24 business hours of purchase. All orders placed on Fridays will be shipped the following Monday. Once orders are shipped, tracking information is sent via email with estimated arrival date.

All orders returned due to incorrect address information provided by the customer will be charged a second shipping fee for reshipment of the order to the corrected address.

We do not ship internationally. We apologize for the inconvenience.


All returns will be charged a 15% restocking fee. Products must be returned unopened for exchange or refund within 14 days of receiving the product.

The customer will be responsible for postage and delivery charges of the returned product. For all exchanged items, TuSuva will deliver the new, exchanged product free of delivery charges.

All sales on clearance items are final and not eligible for a return.

If you have questions or wish to submit a Return/Exchange of your product, please contacts us Monday – Friday from 11:00 a.m. to 7:00 p.m. EST.

Payment options:

  • American Express
  • Visa
  • MasterCard
  • Discover
  • PayPal

Cookies & Personal information

We, and our third party service providers use cookies and other similar technology. Cookies assign a unique identification to your device and are typically stored on your device by your web browser. We may also use pixel tags (also known as web beacons, web bugs, and clear GIFs) on the Sites and in emails. A pixel tag is a nearly invisible pixel-sized graphic image on a webpage or in an email message.

The information we and our third-party service providers collect through cookies, pixel tags and similar technology includes the following:

  • your interactions with our Sites and with our advertisements
  • the time of your visit to our Sites
  • confirmation when you open email from us, including the time you open the email and whether you click on
  • any links in the email
  • sites you visit after visiting our Sites

By using this website you are agree and give us permission to store and use cookies and other similar technology.

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