TuSuva makes every attempt to ship all orders within 24 business hours of purchase. All orders placed on Fridays will be shipped the following Monday. Once orders are shipped, tracking information is sent via email with estimated arrival date.
All orders returned due to incorrect address information provided by the customer will be charged a second shipping fee for reshipment of the order to the corrected address.
We do not ship internationally. We apologize for the inconvenience.
All returns will be charged a 15% restocking fee. Products must be returned unopened for exchange or refund within 14 days of receiving the product.
The customer will be responsible for postage and delivery charges of the returned product. For all exchanged items, TuSuva will deliver the new, exchanged product free of delivery charges.
All sales on clearance items are final and not eligible for a return.
If you have questions or wish to submit a Return/Exchange of your product, please contacts us Monday – Friday from 11:00 a.m. to 7:00 p.m. EST.
- American Express
Cookies & Personal information
The information we and our third-party service providers collect through cookies, pixel tags and similar technology includes the following:
- your interactions with our Sites and with our advertisements
- the time of your visit to our Sites
- confirmation when you open email from us, including the time you open the email and whether you click on
- any links in the email
- sites you visit after visiting our Sites